Frequently Asked Questions

You can choose from the following payment options:

Automatic credit-card replenishment:
The convenient credit-card replenishment option is the easiest way to make MACPASS payments. When you use a valid VISA, MasterCard or American Express card, your MACPASS account will be replenished automatically. For automatic replenishment the amount we request varies depending on how much you use the MACPASS. The usage is based on a three-month average. When your account reaches 1/3 of your average monthly amount (low balance threshold) your credit card will be charged that amount.

Pre-authorized debit:
To make payments using pre-authorized debit you must provide your banking information, as well as the preferred date during the month you would like your account debited for MACPASS usage.

 

Manual replenishment:
For this option there is a $1.00 monthly administration charge and there is a minimum $15.00 payment required. To make a payment you must visit the MACPASS Customer Service Centre located on the lower level of the MacKay Bridge Administration Building in Dartmouth between 8:30 and 5:30 Monday through Friday.