Frequently Asked Questions

What will happen if my account balance reaches zero?

If you allow your account balance to reach zero, you will get a stop signal in the lane when you attempt to use your MACPASS. If this happens you will need to make arrangements to make a payment on your account or your MACPASS account will be suspended and you will be required to pay a $10.00 reactivation fee to use your MACPASS.

About MACPASS Maintaining your MACPASS Commercial vs. Personal Accounts Using MACPASS for Motorcycles and Mopeds Proper Use of MACPASS in Passenger and Commercial Vehicles