Frequently Asked Questions

Instructions for proper installation and a mounting template are provided with your transponder. It is important that you follow these mounting instructions. If you do not have your MACPASS Installation Template, follow these instructions:

Step 1: Use the alcohol pad enclosed with your MACPASS to clean the area of the windshield where the MACPASS will be mounted. If you do not have the alcohol pad, you can use standard rubbing alcohol and a cotton pad to clean the area.

Step 2: Peel off the paper from the back of the Velcro tab on your MACPASS.

Step 3: Position your MACPASS on the inside of the windshield, behind the mirror. It is best to mount your MACPASS Transponder in the centre of the windshield where the rearview mirror hides it from view.

The MACPASS transponder must be mounted at least one inch in from the edge of the windshield and two inches from the antenna of a remote car starter. See diagram below.

 

For commercial vehicles (windshield is split in the middle), place your MACPASS transponder to the right of the split in the lower middle of the windshield. See diagram below.



Please note: Sticker transponders are also available for a cost of $12.00 per transponder. These transponders cannot be moved from one vehicle to another and are ideal for convertibles and large vehicles such as buses.

Step 4: Press your MACPASS firmly against the glass.